Top 3 Issues:
- Screen reader compatibility – information is not always reliably conveyed to users, which can create confusion. A lot of effort has been put into providing helpful messages and indications, but this has not been done in a consistent way throughout.
- Imperfect use of ARIA – the platform implements WAI-ARIA technology to accomplish a lot of great things, but there are still problems that will potentially make it difficult for screen reader users – some of it is related to misuse of ARIA, some of it is less than ideal implementations.
- Video accessibility – The media player shows issues when it comes to accessibility, both from the perspective of keyboard navigation and screen reader compatibility. There is an issue with synchronicity between the captions and the transcript that gets in the way of screen readers.